Payment & Shipping

Our goal is to get the goods to our customers as quickly as possible - that's why we ship with DHL.

The following conditions apply:

Delivery is available domestically (Germany) and to the following countries: Belgium, Bosnia and Herzegovina, Bulgaria, Denmark, Estonia, Finland, France, Greece, Italy, Ireland, Kosovo, Croatia, Latvia, Liechtenstein, Lithuania, Luxembourg, Netherlands, Norway , Austria, Poland, Portugal, Romania, Sweden, Switzerland, Serbia, Slovakia, Slovenia, Spain, Turkey, Czech Republic, Hungary, Ukraine, United Kingdom (UK, incl. England)

Shipping costs (including VAT) 

Deliveries within Germany:  We calculate shipping costs based on the order value (gross merchandise value)

Germany:
Order value up to €29.99 = €5.95
Order value from €30.00 = Free

  • We send vouchers by e-mail, so there are no shipping costs for vouchers.


International deliveries We calculate shipping costs based on the order value (gross merchandise value)

Country Zone 1: Austria, Belgium, Czech Republic, Denmark, France, Hungary, Italy, Netherlands, Poland, Spain, Switzerland, United Kingdom

Order value up to €49.99 = €8.90
Order value from €50.00 = Free

Country Zone 2: Bosnia and Herzegovina, Bulgaria, Estonia, Finland, Greece, Ireland, Kosovo, Croatia, Latvia, Liechtenstein, Lithuania, Luxembourg, Norway, Portugal, Romania, Sweden, Serbia, Slovakia, Slovenia, Turkey, Ukraine

Order value up to €49.99 = €12.90
Order value from €50.00 = Free

  • We send vouchers by e-mail, so there are no shipping costs for vouchers.

 

Deliveries to non-EU countries

Deliveries to non-EU countries may incur additional costs due to customs duties or import taxes, which are to be borne by the customer.

For the smoothest possible process, we recommend checking with the relevant customs authorities in advance. This way, you will know exactly what costs you might incur.

 

Delivery times

For goods custom-designed according to customer requirements, the correction template will be created within 7-10 working days after conclusion of the contract. The design work and delivery of the goods will take place within 7 working days after approval of the correction template (in case of agreed prepayment, after the time of your payment instruction), unless otherwise stated in the respective offer.

  • Unless otherwise specified in the respective offer, goods are delivered within Germany within 1 - 3 working days, and for international deliveries within 3 - 14 working days after conclusion of the contract (in the case of agreed prepayment, after the date of your payment instruction).
  • Please note that no deliveries are made on Sundays and public holidays.
  • If you have ordered items with different delivery times, the goods will be shipped in a single consignment, unless we have made other arrangements with you. In this case, the delivery time will be determined by the item with the longest delivery time that you have ordered.

 

Accepted payment methods
•  Payment via Google Pay
•  Payment via Apple Pay
•  Payment via Shopify


At checkout:
• Payment via PayPal
• Payment via PayPal Express 

Via Mollie:
• Payment via SEPA direct debit (via Klarna)
•  Payment via invoice (via Klarna)
•  Payment via credit card
•  Payment via Sofort bezahlen

 


Last Updated: 01.04.2026